• Schearer’s Sales & Service, Inc

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  • Mon – Fri: 7:30 AM – 5:30 PM
    Sat: 10:00 AM – 1:00 PM

  • 5530 Crackersport Rd
    Allentown, PA 18104
  • phone (610) 395-2514

    5530 Crackersport Rd
    Allentown, PA 18104
    Follow Us on: badges

What You Should Know About Dashboard Instrument Cluster Failure In Volvo

by schearerswpadmin July 29, 2018

Volvos are known for their safety and reliability, and certain features are designed specifically to promote driver safety. The Driver’s Information Module (DIM) or instrument cluster is a critical feature in all cars. It is the area of the dashboard that houses all the important warning lights and gauges surrounding the odometer to let the driver know if there is a performance issue occurring. If something goes wrong with this component, it can not only be dangerous to drive your car, but it can also cause issues to become prolonged that otherwise could be fixed, leading to expensive repairs. Fixing this issue is important for your safety, and it’s best to enlist the help of a Volvo professional. In this article we’ll go over what you should look out for when the dashboard instrument cluster fails and how you can fix it.

Is This A Common Volvo Issue?
Yes – certain Volvo cars such as the XC90 D5 have experienced issues with the consistency of the performance of the dashboard instrument cluster, which is problematic on multiple levels. The problem has been reported by Volvo drivers all over the world, and highly documented. Depending on the model and year of your Volvo, your car may be more susceptible to the issue than other cars, so it’s important to do your research and bring your car to a Volvo specialist for suggestions. It’s important for you to have the issue addressed with urgency to ensure you and your passengers’ safety on the road.

Warning Signs To Look Out For
Being aware of the signs of instrument cluster failure can help you prevent total failure and keep your car safe to drive. Here’s what you should be on the lookout for in your own Volvo if you suspect the dashboard warning lights aren’t working properly:

Intermittent illumination of lights
Lights do not illuminate upon ignition
Check-engine light stays illuminated
Gauges and needles don’t work
Certain warning lights turn on and then off randomly
What’s important to note is that even though the dashboard warning feature isn’t working properly, the car will still feel safe to drive – it should perform normally otherwise. This makes it awfully tempting to avoid repair, but should not go overlooked for any extended period of time.

Possible Causes Of DIM Failure
Since this problem is unique to Volvo cars, it’s helpful to find an automotive shop with expertise in Volvo cars who have attended to this specific issue before. Quite basically, if you know what’s causing the issue, then you can properly fix it. That’s why it’s critical to find a Volvo specialist to attend to the problem. First, a differential diagnosis should be performed to rule-out several different possible issues that could be going on:

Failure of various electrical components like fuses and connectors
Circuit board or electronic control unit failure
Water damage to electrical parts
Although these are the most likely causes of the dashboard issue in your Volvo, the problem could be due to another issue. With proper diagnosis, you can implement the proper treatment plan.

How You Can Address The Issue
As we mentioned before, obtaining an accurate diagnosis is the first task at hand. Once your automotive specialist knows where the problem lies, they’ll probably need to replace a few components, either electrical, technical, mechanical, or all three. The process could range in price depending on the shop you choose, the quality of parts being used, and the extend of the damage or issue.

How We Can Help You
The automotive specialists here at Schearer’s Sales and Service, Inc. have worked with countless Volvo vehicles from all over the areas of Allentown, Bethlehem, and Macungie, PA. A malfunctioning or failing dashboard warning system is a serious concern, as it is one of the features that helps prevent accidents, costly repairs, and alerts the driver when the car requires servicing. When the dashboard isn’t working, the important information the driver requires is inaccessible, making it dangerous to drive. If your dashboard warning system has been acting oddly lately, please bring it in to us for an inspection – your safety, closely followed by your satisfaction, are always our number one priorities.

* Volvo XC90 Twin Turbo image credit goes to: teddyleung.

what people say about us

Excellent & timely service – keep up the great job!! =D

Excellent service. Work done on time as promised.

Just got back from having a turn signal bulb replaced… For $133… Bulb is available for $7.98 online, but the intensive training required to unscrew the old bulb and screw in the new one must have been very costly indeed. Was looking for a new place to go for service on my GTI. Got a postcard saying “you don’t have to go to the dealer” As horrible as the dealer is, I very certainly would have been much better off. Oh, and they charged me $80.00 for the bulb! I said that’s some real markup on that and they told me it was 65% markup as they bought it for $25.00… Unbelievable.

You always take good care of my daughters car. Fast reliable and honest service.

Very Professional and Through in their Work. They have my Trust in their recommendations.

Always professional. I’m a 7 year customer. I’ve had several vehicles serviced here and I’ve never had to worry that the work wasn’t done properly.

You are always very helpful to me. Had my car ready on time , the time I said needed it. No loaner cars available but so good of Rayanne and Christie to get me back and forth. Thank you so much.

Thank you for polite and professional service!

Work nicely done at a reasonable price – made recommendations for (necessary!) additional work I hadn’t considered. Left one wire disconnected, but that was promptly and properly corrected. Thanks!

Work nicely done at a reasonable price – made recommendations for (necessary!) additional work I hadn’t considered. Left one wire disconnected, but that was promptly and properly corrected. Thanks!

Service at Schearers is always meticulous and professional. The work for which I brought my car in was done well, and an inspection of potential future problems was also undertaken, enabling me to plan for future maintenance to keep my car running smoothly. I am satisfied, as always, with the quality of work and the professionalism of everyone I encountered at Schearers.

Excellent service as usual. Work was done in a timely fashion at a reasonable price. I really like the loaner car arrangement. Mike was very nice to schedule service on the same day and get the necessary parts quickly. Samantha provided a coupon from the internet. Thanks

Friendly service and fair pricing.

Very personable owner/ family. Made us feel comfortable. Explained everything that was necessary for our car upkeep. Prices better than other foreign car dealerships. Car was completed in a timely manner. Will recommend to friends. Thank you

I wish I had found them earlier! Great company and very talented group of mechanics, specializing in German cars. They do excellent work and you’ll save a lot of money over the dealer.

Great service. I would recommend this service center to every one. Very professional and courteous. Always get the job done right.

Polite, helpful staff and professional service always!

Great experience! From the first call I made and spoke with Kristy to Mike walking me through and explaining what he was going to do. Mike also did an evaluation and let me know what to expect regarding services my car will need in the future. Exceptional customer service from beginning to end, including Samantha taking my payment. I told Mike, I am a customer for life! Well done Scherrers!! Jim Rowlands

The headlight lens cleaning was great. Thanks for suggesting.

Tom and the team deliver again! There is a reason we come back for our fleet of cars, excellent, trustworthy service with a personal touch. Keep up the great work.

Always professional! My car is closing in on 200K, I wouldn’t be here if it wasn’t for Schearer’s! She runs better now then when I 1st got her!

Exceptional service

5 star rating absolutely!

Fine service.

Great Professional service!! I originaly contacted Schearer’s to get an estimate for my bmw M3 oil pan replacement because the threads were stripped. Tom recommended Timesert thread repair kit instead. They saved me thousands of dollars and fixed the issue with just couple of hundreds. All the other associates(Mike & Samantha) are also knowledgeable and great customer service. They earned my trust!!

Great service!

Great service and honest assessment of required work and at a competitive price

Your text here…always excellent service!

They just fixed my daughter’s Beetle with the dreaded transmission shifting issues while warm. The car now works perfectly. Fantastic experience! The place is clean. The manager was professional , straightforward and communication was excellent. Highly recommended…

Great service to our vehicles. We appreciate their care.

Mike and the service team communicated extremely well during the entire process. Followed through on everything the said they would do. Extremely professional and did a great job at a very fair price!

Thank you for the service you provided It is nice to have feeling when we bring the car in it’s taken care of

Nice guys!! Excellent work and I am extremely happy with them. Great work and no “unpleasant surprises” that I have experienced at other places. I will use their wonderful services again. Thanks. Bob Stewart

Always a good experience with you

As always, service is exemplary. Each item done is explained and future service suggestions are presented. Would highly recommend this business.

Good experience

Wow Service with a capital “s”

Great service

Schearer’s always provides exceptional service at a reasonable price. The staff is very friendly and responsive. I particularly like their loaner car program, which is very convenient. Great shop and service.

Appreciate being kept informed as to any issues with my car as the work is being done. I want to keep this car for a long time. Schearer’s will make it happen

Thanks Zeron

Excellent service, friendly staff!!! A++++

Very detailed service department. They took the time to call me several times about the work recommended for my car. Their follow-up is very good as they let me know the progress of the extensive service work required every step of the way.

Car runs like a top!

The owner is a super nice guy. He is very helpful and makes sure his customers understand what is being done to their car. Very nice service people as well. Thanks for all of your help

Zerin always takes care of us and he is always so sweet. The loaner car is the most convenient thing ever. Thank you for your services

Shearer’s yet again provided exceptional service! I am always informed of any maintenance requirements, reasons for, and associated costs before any actions are taken. They offered flexibility for returning home while the work was done in terms of a loaner car or ride. Everyone with whom I spoke was knowledgeable, courteous, and supportive. I highly recommend Shearer’s to service your car!

Always very nice and accommodating being that I live in Vermont. Will definitely have them maintain my sons car for the next 2 years while he attends school in PA.

Incredible service at a great price. I totally trust the Schearer’s Team!

Excellent service, easy to schedule an appointment, and love the “loaner” option!

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