• Schearer’s Sales & Service, Inc

    917 reviews

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  • Mon – Fri: 7:30 AM – 5:30 PM
    Sat: 10:00 AM – 1:00 PM

  • 5530 Crackersport Rd
    Allentown, PA 18104
  • phone (610) 395-2514

    5530 Crackersport Rd
    Allentown, PA 18104
    Follow Us on: badges

5 Tips For Choosing The Top Auto Repair Shop In Allentown, PA

by schearerswpadmin May 9, 2018

Finding the right automotive shop can be challenging; it’s a service that very few people enjoy spending money on, and it’s tough to find a shop that you trust. In the areas nearby Allentown, PA, it can be especially difficult to find expert automotive mechanics that specialize in the type of vehicle you drive. European vehicles are special and unique in that they require a higher standard of care than many other vehicles out there. If you’re looking to find a mechanic you trust with your import, there are a few qualities that should stand out.

While it’s not easy to find a trustworthy, reputable, and highly skilled automotive specialist that is also affordable, there are specific characteristics of an honest mechanic that can make it a little easier. In this article we’ll talk about five of the most critical aspects of an automotive shop to look for and why they’re important for protecting your car, and your wallet.

1. Reputation
Of course a shop’s reputation usually precedes itself. Some of the most reputable shops in the country have a strong client base because of word of mouth alone. Now with the digital era helping us out it’s easier than ever to get the “word” from hundreds of satisfied (or dissatisfied) clients in the Allentown, PA, area. Simply go online to find out what people in the community are saying about the business. It’s helpful to also look for a shop that services vehicle fleets in the area; this indicates that there are other companies who trust their services. While it’s normal to encounter a few clients who’ve had less than desirable outcomes, the general consensus should be good about an automotive business for you to put faith in them. Trustworthiness, integrity, and honesty all go hand-in-hand; therefore, if you find this holy trinity in an automotive shop, you’ve hit the jackpot.

2. Certifications
Another way to determine if an automotive shop in Allentown is right for you or not is to ask about the shop’s qualifications. In other words, are their technicians certified by relevant agencies like Bosch? This lets clients know that the shop takes pride in who they hire, their training process, and the importance of up-to-date technology and equipment. Certified technicians are also more likely to seek education on services or parts they’re unfamiliar with instead of using their clients as test subjects for costly, inconvenient trial and error processes.

3. Customer Service And Communication
Perhaps one of the best ways to determine if a shop is right for your individual needs or not is to engage in communication with them. You can start by giving them a call or emailing them to learn more about the services they provide, or you can simply stop by to meet some of the staff and check out the facility in person. Gauge their customer service based on the communication they give back to you. Are they friendly, helpful, and honest? To go one step further, ask if they’re willing to show you what the problem is and take the time to explain it to you before you write them a check or swipe your card.

4. Tools, Equipment, And Technology
Along with certifications, education, and skill, a good automotive shop should have the most recent technology, equipment, and tools for the job—especially if you are taking a luxury European import to them for specialized care. Newer technology, equipment, and tools means that they’re dedicated to performing their job correctly and efficiently to a higher standard than the rest.

5. Philosophy On Automotive Work
Your automotive shop of choice should love their field of work—and it should show! Here at Schearer’s Sales and Service, Inc., we have served clients from the areas of Allentown, Bethlehem, and Macungie, PA, for over 2 decades. We pride ourselves on our stellar reputation in the community; as the qualities of honesty, integrity, and affordability are what we instill in our technicians and exude to every client we have the pleasure of meeting. Our Bosch certified shop gives us credibility with our clients, but it has also afforded us extensive knowledge and skill in our field. With high tech equipment and even higher standards, we gear our work toward preventive care to save our clients money without sacrificing quality. If you’re looking for a trustworthy, highly skilled shop in the Allentown, PA area, please contact us to learn more about our unique philosophy in the field of automotive work. We look forward to earning your trust!

Tagged: Top Auto Repair Shop Top Auto Repair Shop Traits Finding Best Auto Repair Shop

what people say about us

Excellent & timely service – keep up the great job!! =D

Excellent service. Work done on time as promised.

Just got back from having a turn signal bulb replaced… For $133… Bulb is available for $7.98 online, but the intensive training required to unscrew the old bulb and screw in the new one must have been very costly indeed. Was looking for a new place to go for service on my GTI. Got a postcard saying “you don’t have to go to the dealer” As horrible as the dealer is, I very certainly would have been much better off. Oh, and they charged me $80.00 for the bulb! I said that’s some real markup on that and they told me it was 65% markup as they bought it for $25.00… Unbelievable.

You always take good care of my daughters car. Fast reliable and honest service.

Very Professional and Through in their Work. They have my Trust in their recommendations.

Always professional. I’m a 7 year customer. I’ve had several vehicles serviced here and I’ve never had to worry that the work wasn’t done properly.

You are always very helpful to me. Had my car ready on time , the time I said needed it. No loaner cars available but so good of Rayanne and Christie to get me back and forth. Thank you so much.

Thank you for polite and professional service!

Work nicely done at a reasonable price – made recommendations for (necessary!) additional work I hadn’t considered. Left one wire disconnected, but that was promptly and properly corrected. Thanks!

Work nicely done at a reasonable price – made recommendations for (necessary!) additional work I hadn’t considered. Left one wire disconnected, but that was promptly and properly corrected. Thanks!

Service at Schearers is always meticulous and professional. The work for which I brought my car in was done well, and an inspection of potential future problems was also undertaken, enabling me to plan for future maintenance to keep my car running smoothly. I am satisfied, as always, with the quality of work and the professionalism of everyone I encountered at Schearers.

Excellent service as usual. Work was done in a timely fashion at a reasonable price. I really like the loaner car arrangement. Mike was very nice to schedule service on the same day and get the necessary parts quickly. Samantha provided a coupon from the internet. Thanks

Friendly service and fair pricing.

Very personable owner/ family. Made us feel comfortable. Explained everything that was necessary for our car upkeep. Prices better than other foreign car dealerships. Car was completed in a timely manner. Will recommend to friends. Thank you

I wish I had found them earlier! Great company and very talented group of mechanics, specializing in German cars. They do excellent work and you’ll save a lot of money over the dealer.

Great service. I would recommend this service center to every one. Very professional and courteous. Always get the job done right.

Polite, helpful staff and professional service always!

Great experience! From the first call I made and spoke with Kristy to Mike walking me through and explaining what he was going to do. Mike also did an evaluation and let me know what to expect regarding services my car will need in the future. Exceptional customer service from beginning to end, including Samantha taking my payment. I told Mike, I am a customer for life! Well done Scherrers!! Jim Rowlands

The headlight lens cleaning was great. Thanks for suggesting.

Tom and the team deliver again! There is a reason we come back for our fleet of cars, excellent, trustworthy service with a personal touch. Keep up the great work.

Always professional! My car is closing in on 200K, I wouldn’t be here if it wasn’t for Schearer’s! She runs better now then when I 1st got her!

Exceptional service

5 star rating absolutely!

Fine service.

Great Professional service!! I originaly contacted Schearer’s to get an estimate for my bmw M3 oil pan replacement because the threads were stripped. Tom recommended Timesert thread repair kit instead. They saved me thousands of dollars and fixed the issue with just couple of hundreds. All the other associates(Mike & Samantha) are also knowledgeable and great customer service. They earned my trust!!

Great service!

Great service and honest assessment of required work and at a competitive price

Your text here…always excellent service!

They just fixed my daughter’s Beetle with the dreaded transmission shifting issues while warm. The car now works perfectly. Fantastic experience! The place is clean. The manager was professional , straightforward and communication was excellent. Highly recommended…

Great service to our vehicles. We appreciate their care.

Mike and the service team communicated extremely well during the entire process. Followed through on everything the said they would do. Extremely professional and did a great job at a very fair price!

Thank you for the service you provided It is nice to have feeling when we bring the car in it’s taken care of

Nice guys!! Excellent work and I am extremely happy with them. Great work and no “unpleasant surprises” that I have experienced at other places. I will use their wonderful services again. Thanks. Bob Stewart

Always a good experience with you

As always, service is exemplary. Each item done is explained and future service suggestions are presented. Would highly recommend this business.

Good experience

Wow Service with a capital “s”

Great service

Schearer’s always provides exceptional service at a reasonable price. The staff is very friendly and responsive. I particularly like their loaner car program, which is very convenient. Great shop and service.

Appreciate being kept informed as to any issues with my car as the work is being done. I want to keep this car for a long time. Schearer’s will make it happen

Thanks Zeron

Excellent service, friendly staff!!! A++++

Very detailed service department. They took the time to call me several times about the work recommended for my car. Their follow-up is very good as they let me know the progress of the extensive service work required every step of the way.

Car runs like a top!

The owner is a super nice guy. He is very helpful and makes sure his customers understand what is being done to their car. Very nice service people as well. Thanks for all of your help

Zerin always takes care of us and he is always so sweet. The loaner car is the most convenient thing ever. Thank you for your services

Shearer’s yet again provided exceptional service! I am always informed of any maintenance requirements, reasons for, and associated costs before any actions are taken. They offered flexibility for returning home while the work was done in terms of a loaner car or ride. Everyone with whom I spoke was knowledgeable, courteous, and supportive. I highly recommend Shearer’s to service your car!

Always very nice and accommodating being that I live in Vermont. Will definitely have them maintain my sons car for the next 2 years while he attends school in PA.

Incredible service at a great price. I totally trust the Schearer’s Team!

Excellent service, easy to schedule an appointment, and love the “loaner” option!

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