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  • Mon – Thurs: 7:30 AM – 6:00 PM
  • 5530 Crackersport Rd
    Allentown, PA 18104
  • Call Schearer's Sales & Service (610) 395-2514

    5530 Crackersport Rd
    Allentown, PA 18104
    Follow Us on: Google

5 Tips For Choosing The Top Auto Repair Shop In Allentown, PA

by schearerswpadmin May 9, 2018

Finding the right automotive shop can be challenging; it’s a service that very few people enjoy spending money on, and it’s tough to find a shop that you trust. In the areas nearby Allentown, PA, it can be especially difficult to find expert automotive mechanics that specialize in the type of vehicle you drive. European vehicles are special and unique in that they require a higher standard of care than many other vehicles out there. If you’re looking to find a mechanic you trust with your import, there are a few qualities that should stand out.

While it’s not easy to find a trustworthy, reputable, and highly skilled automotive specialist that is also affordable, there are specific characteristics of an honest mechanic that can make it a little easier. In this article we’ll talk about five of the most critical aspects of an automotive shop to look for and why they’re important for protecting your car, and your wallet.

1. Reputation
Of course a shop’s reputation usually precedes itself. Some of the most reputable shops in the country have a strong client base because of word of mouth alone. Now with the digital era helping us out it’s easier than ever to get the “word” from hundreds of satisfied (or dissatisfied) clients in the Allentown, PA, area. Simply go online to find out what people in the community are saying about the business. It’s helpful to also look for a shop that services vehicle fleets in the area; this indicates that there are other companies who trust their services. While it’s normal to encounter a few clients who’ve had less than desirable outcomes, the general consensus should be good about an automotive business for you to put faith in them. Trustworthiness, integrity, and honesty all go hand-in-hand; therefore, if you find this holy trinity in an automotive shop, you’ve hit the jackpot.

2. Certifications
Another way to determine if an automotive shop in Allentown is right for you or not is to ask about the shop’s qualifications. In other words, are their technicians certified. This lets clients know that the shop takes pride in who they hire, their training process, and the importance of up-to-date technology and equipment. Certified technicians are also more likely to seek education on services or parts they’re unfamiliar with instead of using their clients as test subjects for costly, inconvenient trial and error processes.

3. Customer Service And Communication
Perhaps one of the best ways to determine if a shop is right for your individual needs or not is to engage in communication with them. You can start by giving them a call or emailing them to learn more about the services they provide, or you can simply stop by to meet some of the staff and check out the facility in person. Gauge their customer service based on the communication they give back to you. Are they friendly, helpful, and honest? To go one step further, ask if they’re willing to show you what the problem is and take the time to explain it to you before you write them a check or swipe your card.

4. Tools, Equipment, And Technology
Along with certifications, education, and skill, a good automotive shop should have the most recent technology, equipment, and tools for the job—especially if you are taking a luxury European import to them for specialized care. Newer technology, equipment, and tools means that they’re dedicated to performing their job correctly and efficiently to a higher standard than the rest.

5. Philosophy On Automotive Work
Your automotive shop of choice should love their field of work—and it should show! Here at Schearer’s Sales and Service, Inc., we have served clients from the areas of Allentown, Bethlehem, and Macungie, PA, for over 2 decades. We pride ourselves on our stellar reputation in the community; as the qualities of honesty, integrity, and affordability are what we instill in our technicians and exude to every client we have the pleasure of meeting. With high tech equipment and even higher standards, we gear our work toward preventive care to save our clients money without sacrificing quality. If you’re looking for a trustworthy, highly skilled shop in the Allentown, PA area, please contact us to learn more about our unique philosophy in the field of automotive work. We look forward to earning your trust!

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