Reviews

To start off I E-mailed the shop with the amount of work that was done previously, and was told that the evaluation would cost up to $200. I made an Appointment and spoke to a mechanic at my arrival 8:20 AM. He seemed confused with how the A/C system turned on! I was offered a loaner and was told they will call with there estimate. no-one called and I called around 3:00 pm to see what their conclusion was and how much it would cost.I was told that Samantha would call me back with the estimate.I called again about 30 minutes later and was given a verbal estimate that the A/C repair would cost over $1000.00 To change the same part I changed a few months ago without any resolution. Heater Control Valve Motorcraft YG378 - MCHCM00001 $117.95,and a A/C recharge. (Had it done for $75.00) They also told me that during there testing that cool air came out of 2 vents and warm air out of 2 vents. ( why I went to them in the 1st place)So in hind site they where going to charge me upward of $1,000. to change a $118.00 dollar part and a $75.00 recharge.And to add insult to injury they charged me $200.00 for the same thing I came to them for in the 1st place,Do yourself a HUGE favor and avoid this establishment if you want to hold on to your hard earned dollars!!!!!

1 Schearer's Sales and Service, Inc.

Excellent service! Exceeded my expectations. Thank you very much!

5 Schearer's Sales and Service, Inc.

Latest experience with my W210 was an electrical issue I could not troubleshoot. Within an hour Schearer’s had the issue diagnosed, called me with an estimate, and had parts ordered. Issue fixed and car is back in action. Always a pleasure dealing with Schearer’s.

5 Schearer's Sales and Service, Inc.

Even though I decided to replace my engine myself their input and diagnostics were helpful in confirming my problem. They were not just professional but also hometown friendly.

4 Schearer's Sales and Service, Inc.

It is difficult to find good, trustworthy service providers for most everything. Believe me, I have been through it all. Lots of bad experiences. Shearer's is the best for your automotive needs! Great customer service, and I like that it is family-owned. No big-box providers for me.

5 Schearer's Sales and Service, Inc.

Great service as always.

5 Schearer's Sales and Service, Inc.

Great customer service and thorough, honest and skilled work on my car. I am happy to have found a reputable place to take my car for service and repairs!

5 Schearer's Sales and Service, Inc.

Thank you for your awesome service! This was my first time using Schearer’s for my Mercedes. I made an appointment for state inspection and new brakes. I received a phone call after dropping off the vehicle from Schearer’s saying my brakes were fine and didn’t need replacing. I had been told by the dealer, that I needed to replace the brakes for the car to pass inspection. As a first time customer, I really appreciated their honesty. They could have just replaced the brakes without letting me know. I will definitely return to Schearer’s for future service. Thank you again.

5 Schearer's Sales and Service, Inc.

I enjoyed working with Mike on sorting out the work needed on my Mercedes. He listened to what I said and provided helpful feedback. It was also nice meeting Jeff, who worked on my car. I left with the feeling that they were both personally interested that I had a satisfactory experience. I plan to make them the service center of choice for future work.

5 Schearer's Sales and Service, Inc.

Awesome as always

5 Schearer's Sales and Service, Inc.
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